『外汇堂』·专业外汇论坛

标题: MBT也会坑人啊 [打印本页]

作者: hxdq 时间: 2011-6-12 10:32
标题: MBT也会坑人啊
我的帐户上突然加上了一笔-854的收益调整，事前一点预兆也没有！对方解释，可能是因为MT4和MBT系统的同步出错，使得在貌似在MT4平掉的单子在desktop没有被执行。这这些回复之后，就没有反应了。好像这损失都是我的缘故！要知道，这完全不是是用户可以掌控的。一直感觉MBT的客服都爱理不理的，这次我该怎么提出投诉？什么部门得力点？请大家给点建议。附上网站上的成交记录，左边是order history ,右边 balance statement，就算对MT4暂且不管，这个记录也很诡异啊8:46 的那单为何是869，148310-147135=1175啊！

[ 本帖最后由 hxdq 于 2011-6-15 12:39 编辑 ]

作者: 割肉补疮 时间: 2011-6-12 11:11
强烈关注。
金奇肯定是指望不上的啦，那真是垃圾中的极品。MBT客服没联系过，如果MBT的客服也奇差，那就放弃了

作者: yuxue 时间: 2011-6-13 08:55
楼主说明白点，怎么回事？

作者: fxdream 时间: 2011-6-13 11:32
还是用MBT DESKTOP是王道。MT4这个加壳的，还是不行。
找你开户的代理就可以了。这问题肯定是可以协助处理的，不过结果如何就不知道了。技术上的问题会不会赔偿，就看最后的结果了。

作者: fxdream 时间: 2011-6-13 11:36
本人曾经帮人找回过，因为MT4提前收盘一小时导致的损失，但是你的是-854，这个就太难预料结果了。
http://money.bbs.hexun.com/post_64_1270181_1_d.aspx

作者: pay100 时间: 2011-6-13 14:05
关注
关注!

作者: fxdream 时间: 2011-6-13 15:59
LZ呢，怎么每个消息，发个帖子，人就没了，啥结果说来瞧瞧啊!

作者: 三坏学生 时间: 2011-6-13 17:29
不知道是中伤还是真实，
楼主如果总是不出来，大家肯定会认为是恶意中伤，
就像天朝的法院经常用“不愿意出庭的证人证言”来判案一样

作者: hxdq 时间: 2011-6-15 11:14
标题: 邮件记录，绕了一圈回到原点，现已没人回复
Dear Mr. Huang,

Thank you for your inquiry below.  Please allow me to explain the "Cross Conversion Adjustment" you see on your account.  The MT4 platform allows you to open trades and close particular trades in the order that you like, based on current Profit or Loss.  For actual accounting purposes, the Desktop calculates Profit and Loss based on FIFO accounting, or First In-First Out, which may not match with what the MT4 platform is displaying.  These adjustments are made periodically to correct the balances displayed in the MT4 platform, but can only be made when your account is not holding trades through rollover.  If your account is unable to be adjusted for a long time due to holding trades through the rollover period, the MT4 displayed balance and your true account balance (displayed in the Desktop platform) can be off by a substantial margin, as sounds like was the case with your account.  There are no "mistakes" on the side of MB Trading, it is just a quirk of how the MT4 platform accounts for Profit and Loss.

For further information please see the information on our website: http://www.mbtrading.com/metatrader4.aspx

Kind Regards,

Eric France | Registered Representative | MB Trading

1926 E. Maple Ave | El Segundo, CA | 90245

(866) 628-3001 - Customer Service
(866) 628-3002 - Trade Desk
(310) 647-4281 - International
(310) 416-1420 - Fax

On 6/13/2011 9:04 AM, Ian Huang wrote:
Sirs,

There are several evident errors in my order history records of the
last month,and the errors lead to a "cross adjustment" of $-854 in my
accout. Chris Mercer ,the man I contacted said it is caused by
mismatching of MT4 and Desktop. But in this instance, I was unable to
avoid，prevent or even discover the mistake of platform. So I can't
accept such "adjustment" . I want my money back.

Ian Huang

On Wed, Jun 8, 2011 at 10:48 PM, Chris Mercer<c.mercer@mbtrading.com>  wrote:

Just to be clear...what I'm saying is that you had an order FILL (Desktop
showed it), but MT4 did not show it. If it happened in Desktop, it is a real
fill. I think that is what is causing the issue, but again, I have to leave
it to Accounting to look into it. The person who I spoke to yesterday that
went through the details from 5/2 through 5/6 manually said that the Desktop
side showed everything correctly from a FIFO accounting perspective. It was
handed up to someone above her (not sure if they can get to it today or not,
but they will get back to me when they do).

However, the bottom line is that whatever you see in Desktop/website is what
happened, even if MT4 did something wrong. That would mean that the number
stands. I've never seen an error on that side, but I guess anything can
happen, so we will see.

Chris Mercer | Director of MBT World | MB Trading
1926 E. Maple Ave | El Segundo, CA | 90245
480.409.0914 | Fax: 480.659.5669
Skype: mbt_cmercer

#1 Trade Technology – Barrons 2010

-----Original Message-----
From: Ian Huang [mailto:ianhyp@gmail.com]
Sent: Wednesday, June 08, 2011 7:42 AM
To: c.mercer@mbtrading.com
Subject: Re: Account balance

Mr. Mercer,
I agree with you that the order was partially filled on MT4 :
26000

And it involved many order records followed.
But I think it cant explain all the balance difference.
Could  you give me a thorough account result?

Ian Huang

On Wed, Jun 8, 2011 at 6:33 AM, Chris Mercer<c.mercer@mbtrading.com>  wrote:

I don't think I will have the full details of the answer until tomorrow.
However, from what am I being told, you had an order that filled in
Desktop but MT4 only displayed a partial fill. The details of it are here:

2011.05.04 10:55:43 60.179.248.230 '17487224': delete order #1857024,
buy limit 10.00 EURUSD at 1.48658

This threw off FIFO accounting on your account until you were truly
flat again, which was the next day. The problem was the MT4 was
showing an incorrect balance since that time since they fixed the
trade problem later that day.

Chris Mercer | Director of MBT World | MB Trading
1926 E. Maple Ave | El Segundo, CA | 90245
480.409.0914 | Fax: 480.659.5669
Skype: mbt_cmercer

#1 Trade Technology – Barrons 2010

-----Original Message-----
From: Ian Huang [mailto:ianhyp@gmail.com]
Sent: Tuesday, June 07, 2011 9:16 AM
To: c.mercer@mbtrading.com
Subject: Re: Account balance

Ok!
Thanks for what you do for me.Mr,mercer.

On Wed, Jun 8, 2011 at 12:05 AM, Chris Mercer<c.mercer@mbtrading.com>
wrote:

First of all, I'm not a customer service rep that can pull up your
statements. You came to me because you had a question about how the
cross conversion adjustments work. If you have an issue that you'd
like to raise from an accounting perspective, you should call into
our main support line or use our on-line chat to get a customer
service rep directly to deal with a specific trade. If there is a
problem, they
will certainly be able to fix.
My understanding was that you were trying to get used to where to go
to see FIFO accounting and how you should be monitoring these
accounts, and I'm happy to help with that. I can't help with specific
trades, that's for support. However, I have passed the information
along to someone in accounting to take a look, and they will
determine if there was an issue and get back to me and I will get back to
you.
Chris Mercer | Director of MBT World | MB Trading
1926 E. Maple Ave | El Segundo, CA | 90245
480.409.0914 | Fax: 480.659.5669
Skype: mbt_cmercer

#1 Trade Technology – Barrons 2010

-----Original Message-----
From: Ian Huang [mailto:ianhyp@gmail.com]
Sent: Tuesday, June 07, 2011 8:58 AM
To: c.mercer@mbtrading.com
Subject: Re: Account balance

MBT has really poor service.

On Tue, Jun 7, 2011 at 11:49 PM, Ian Huang<ianhyp@gmail.com>  wrote:

Do you read the words what I send to you ?  Have you see the
attached
picture?
It's just download from "Account Statements under Reports"

On Tue, Jun 7, 2011 at 11:38 PM, Chris Mercer
<c.mercer@mbtrading.com>
wrote:

I'm not really sure what you're referring to. Did you go into the
website and go to Account Statements under Reports?

Chris Mercer | Director of MBT World | MB Trading
1926 E. Maple Ave | El Segundo, CA | 90245
480.409.0914 | Fax: 480.659.5669
Skype: mbt_cmercer

#1 Trade Technology – Barrons 2010

-----Original Message-----
From: Ian Huang [mailto:ianhyp@gmail.com]
Sent: Tuesday, June 07, 2011 8:37 AM
To: c.mercer@mbtrading.com
Subject: Re: Account balance

Mr.mercer,

Could you tell me is there any others  who's responsible to such
problem?

On Tue, Jun 7, 2011 at 10:48 PM, Ian Huang<ianhyp@gmail.com>  wrote:

It's not copied from MT4. All is from Website.
The left is order report, the right statement balance report.
Please pay attention for red lined record:
Buy    EUR/USD 5/5/2011 8:46:08 AM    100000  1.4831  1.47135
869.5

(1.47135-1.4831 )x100000=    1175, why only 869.5 ???

On Tue, Jun 7, 2011 at 9:37 PM, Chris Mercer
<c.mercer@mbtrading.com>wrote:

Because MT4 lets you keep separate positions, which is not
allowable FIFO accounting. Therefore, swaps and such are charged
wrong
in MT4.
Also, MT4 and Desktop round differently when you get partial fills.

Chris Mercer | Director of MBT World | MB Trading
1926 E. Maple Ave | El Segundo, CA | 90245
480.409.0914 | Fax: 480.659.5669
Skype: mbt_cmercer

#1 Trade Technology – Barrons 2010

-----Original Message-----
From: Ian Huang [mailto:ianhyp@gmail.com]
Sent: Monday, June 06, 2011 11:46 PM
To: c.mercer@mbtrading.com
Subject: Re: Account balance

Mr.Mercer,

I check the trading order report and statement balance . But I
find It's difficult to read these documents.
In the attached file is a compare between two reports. Why the
same trading has different results?

Ian Huang

On Mon, Jun 6, 2011 at 1:03 PM, Chris Mercer
<c.mercer@mbtrading.com>
wrote:
You have accurate statements if you simply check the
website/Desktop
Pro.
You can go through it all to compare your trading and get final
numbers. If you do all of the reporting through Desktop, you
should be fine, as that is the instructions.

Chris Mercer | Director of MBT World | MB Trading
1926 E. Maple Ave | El Segundo, CA | 90245
480.409.0914 | Fax: 480.659.5669
Skype: mbt_cmercer

#1 Trade Technology – Barrons 2010

-----Original Message-----
From: Ian Huang [mailto:ianhyp@gmail.com]
Sent: Sunday, June 05, 2011 9:42 PM
To: c.mercer@mbtrading.com
Subject: Re: Account balance

Mr.Mercer,

I depend on daily report to check my account. If it was not
correct and need "adjustment",it would be dispensable at all.

AS to swaps, average commissions, or FIFO accounting you
mentioned, I doubt how can these reach the amount of $850. Can
you make a instance to explain for me?

Ian Huang

On Mon, Jun 6, 2011 at 12:23 PM, Ian Huang<ianhyp@gmail.com>  wrote:
But how about daily balance report? Is it not correct also?

On Mon, Jun 6, 2011 at 11:43 AM, Chris Mercer
<c.mercer@mbtrading.com>
wrote:
No, anything you get out of MT4 is not correct for Swaps,
average commissions, or FIFO accounting. As the website says,
your actual accounting is done via Desktop. Please always
monitor
that.
Chris Mercer | Director of MBT World | MB Trading
1926 E. Maple Ave | El Segundo, CA | 90245
480.409.0914 | Fax: 480.659.5669
Skype: mbt_cmercer

#1 Trade Technology – Barrons 2010

-----Original Message-----
From: Ian Huang [mailto:ianhyp@gmail.com]
Sent: Sunday, June 05, 2011 8:36 PM
To: c.mercer@mbtrading.com
Subject: Re: Account balance

Mr.Mercer,

I get  balance report every trading day . Dose these report
not come from real balance figures?  Then which  is the
purpose of such
reports?
I had been using  MBT Desktop Pro too,but did't ever notice
there was such a gap of $850 in balance between platforms.
So I won't satisfied if  MBTF can't supply enough material data.

Ian Huang

On Sun, Jun 5, 2011 at 1:53 PM, Chris Mercer
<c.mercer@mbtrading.com>
wrote:
http://www.mbtrading.com/metatrader4.aspx?page=faq

Question #25.

Because your account had not been flat for a while at
rollover that we noticed, there had not been an adjustment for a
while.
We suggest that you run MBT Desktop or MBT Desktop Pro at the
same time as MT4 so you can see the true accounting (FIFO
with correct swaps and
rounding) on your
account.
Chris Mercer | Director of MBT World | MB Trading
1926 E. Maple Ave | El Segundo, CA | 90245
480.409.0914 | Fax: 480.659.5669
Skype: mbt_cmercer

#1 Trade Technology - Barrons 2010

-----Original Message-----
From: Ian Huang [mailto:ianhyp@gmail.com]
Sent: Saturday, June 04, 2011 9:02 PM
To: mtsupport@mbtrading.com; Trade Desk
Subject: Account balance

Sirs,

My account No. is 17487224. There is a balance  record
#1998891 named "Cross Conversion Adjustment" which withdrew
$852.94 from my
account.
How did this happen?
Why should I pay this amont of money!?
I demand a sound answer!

Ian Huang

作者: adm1n 时间: 2011-6-15 12:15
NFA

作者: 三坏学生 时间: 2011-6-15 16:11
有了证据，
就必须理直气壮地讨说法，
再不行就NFA去。
这个问题肯定是不能让步的

作者: 割肉补疮 时间: 2011-6-16 19:32
难道800美元就这样子没有了？草，MBT 是有点黑哦，明显就欺负咱小散，NFA ？谁知道在哪里呀，

作者: yng2011 时间: 2011-6-17 00:35
NFA该怎么投诉    ？？
我以前有个订单交易成本也出入很大它以当时有突发事件，周一开盘前一小时不成交为由勉强接受
现在感觉  MBT还是有点问题  希望能看到妥善的处理

作者: redstart 时间: 2011-6-17 11:37
这里到底有人看懂了交易记录没有？

//回楼主：注意statement后面的O,C，O代表Open开仓，C代表Close平仓 C栏对应的才是盈亏。再算一下，我很难相信电脑会把数字演算错误。如果仍然有问题，把你认为正确结果告诉他们。很简单的事。

作者: wyz_js 时间: 2011-6-17 14:06

原帖由 redstart 于 2011-6-17 11:37 发表
这里到底有人看懂了交易记录没有？

//回楼主：注意statement后面的O,C，O代表Open开仓，C代表Close平仓 C栏对应的才是盈亏。再算一下，我很难相信电脑会把数字演算错误。如果仍然有问题，把你认为正确结果告诉 ...

还是redstart细心。
楼主你的balance statement图片我又仔细看了一下，发现里面有好多错误，我刚才把我每个月下载的MBT的DESKTOP的交易记录都看了一遍。
只要balance statement的“Open/Close”这一项里面是O（也就是Open，开仓）的意思，那么Gross P&L这一项的数值一定是零。

[ 本帖最后由 wyz_js 于 2011-6-17 22:30 编辑 ]

作者: hxdq 时间: 2011-6-17 17:04
或许这种错误是客观原因，但我已对MBT的推诿态度十分厌烦。
暂且不说他们不能提供真实的扣款依据，这事至少表明他们的平台是有缺陷的，而且5月5日前出的错，到6月1日才出现“更正”，每天的“DailyComfirm”的Email也是按照MT4数据来的，根本不能提醒客户帐户中的异常。
由于本人的英文交流水平有限，MBT又没有审核部门对投诉负责，现很无奈，NFA会不会太严重？

作者: hxdq 时间: 2011-6-17 17:23
这种事最严重的还是心理打击，就像球场上的黑哨。事后帐户从较大盈利到了很大亏损，建议大家出现差错停止交易。
MBT是不是对中国客户有歧视？他的限价单返点指明不让利中国人。
金融市场真是鱼龙混杂的大赌场，感觉要找到诚实可靠又负责的交易商好难啊。

作者: redstart 时间: 2011-6-17 17:59
标题: 回复 16# 的帖子
阅读过他们的网站有没有？为什么会出现调整？http://www.mbtrading.com/metatrader4.aspx?page=faq 一直就说了MT4不符合NFA的fifo规则所以一切按照nav上的记录为准。他们的工作人员Justin在forex factory上也经常建议MT4客户交易时同时打开对应的nav账号，就能知道账户净值到底是多少。要怪就去怪NFA 净出些老残的规矩。

搞不懂这些有什么好牢骚的。说句难听的，楼主你“多赚”的那8百多美金难道心里一直没数？

这论坛也不是一次两次客户反映为什么MT4的资金不对啊怎么突然又调整了(出来喊的肯定是扣资金的，加资金的从来不会说)，等过几天又不出声了，都知道啥回事。如果不爽那就换nav平台或者换经纪商。

作者: redstart 时间: 2011-6-17 18:36
另外建议HIRO把一些平台常见的问题、弊端啥的做个置顶帖。下次有类似问题的，直接贴个链接了事。

作者: hxdq 时间: 2011-6-17 19:56
标题: 回复 18# 的帖子
可是除开mt4,我的交易记录无法理解,扣我的当然不认.
给我800刀? 当我们都在梦游啊?

作者: hxdq 时间: 2011-6-17 20:05
"等过几天又不出声了，都知道啥回事。"
是啥事了? 不是被测底郁闷放弃发财梦断绝交易?
这位仁兄说话怪怪的.

作者: redstart 时间: 2011-6-17 20:44
我现在就一个问题：

你账户净值对不对？你说不对那就告诉MBT正确的数字是多少，哪里算错了。

他们不理你就告到NFA。别说什么英文，我看你的英文水平很好足够对付。另外，希望把这件事整个记录从头到尾记录下来，不要到时候又和“其他人”一样没声音了。

//这贴我不再跟了，over

作者: 割肉补疮 时间: 2011-6-17 21:09
楼主，你把红星老大惹毛了！
我想问一个问题，是不是MT4在出错的那段时间多算钱给你了，然后恢复正常后又减掉了本来算错的部分？然后顺便把你在MT4出错期间所有的盈利按0计算。
我已开好MBT的帐号，准备入金的。看到你的帖子，又怕呀，急忙去申请开OA 的。现在OA也都开好了。所以对你的问题很是关注

作者: hxdq 时间: 2011-6-17 21:37
" from what am I being told, you had an order that filled inDesktop but MT4 only displayed a partial fill. The details of it are here:2011.05.04 10:55:43 60.179.248.230 '17487224': delete order #1857024,buy limit 10.00 EURUSD at 1.48658"
"你的单子在desktop被全部执行,但在MT4显示部分执行",这是对方的解释.然后账户资金出现多出错误.
问题是这多执行的单子在MT4上不显示就是不存在,你怎么平掉?然后过了差不多一个月,扣掉852.94

我交易差不多半年了,MBT点差什么的都可以,就是客服不是很负责.从前在FXCM做过,到点2次的单子没成交,对方起码给个最后决议,意思是流动性问题,不服气你去告,还提供了申诉渠道.以前也有调整,和事实没出入,这次很突然,我就下载了一个月的交易记录一笔一笔去对了

[ 本帖最后由 hxdq 于 2011-6-17 21:46 编辑 ]

作者: wyz_js 时间: 2011-6-17 22:31

原帖由 hxdq 于 2011-6-17 21:37 发表
" from what am I being told, you had an order that filled inDesktop but MT4 only displayed a partial fill. The details of it are here:2011.05.04 10:55:43 60.179.248.230 '17487224': delete order #18570 ...

楼主你把15楼的内容再看一遍，我刚才重新编辑了一下。
你的balance statement图片里面就有好几项是错误的。

作者: 割肉补疮 时间: 2011-6-17 22:45
一笔一笔地对过了，最后发现真实被无故扣掉800块？
MBT 客服有个叫Stanley Chen 说中文很标准，服务态度我感觉还行，邮箱是s.chen@mbtrading.com , 你可以试试他

作者: hxdq 时间: 2011-6-17 22:54
标题: 回复 25# 的帖子
是啊,错的! 难以置信!
Stanley Chen 有他的电话吗

作者: 割肉补疮 时间: 2011-6-18 00:03
我没打电话给他过，他打给我，手机里显示是+01901213
如果这个打不通，你都可以叫总机转的呀

作者: 割肉补疮 时间: 2011-6-18 00:06
这个电话号码估计不是真实的号码，可能是境外打来的都这样子显示吧

作者: yng2011 时间: 2011-6-18 00:49
我有Stanley Chen的电话楼主如果确实需要可以留邮箱我发给你
在这里我就不便公布其电话

作者: hxdq 时间: 2011-6-18 09:54
谢谢诸位，我已联系Stanley Chen ,希望能帮我解决此事

作者: 割肉补疮 时间: 2011-6-20 23:47
楼主没有后续了？看来MBT 反应还是有点慢呀。

作者: hxdq 时间: 2011-6-23 08:46
标题: 最近的邮件
Stanley回复：

我了解您的处境,但New account 沒有权限來处理"Cross adjustment"
您可以email 到 support@mbtrading.com,提供您的賬号日期併詳細說明您的問題,您可以直接請客服主管直接回答您問題

Just to be clear, it isn't a withdrawal. It is a balancing to show proper balance in MT4 to match your actual transactions. And again, if you go through them manually and add them all up together (not the PnL one by one but the total trades), you will see that the balance is correct.

Chris Mercer | Director of MBT World | MB Trading
1926 E. Maple Ave | El Segundo, CA | 90245
480.409.0914 | Fax: 480.659.5669
Skype: mbt_cmercer

#1 Trade Technology – Barrons 2010

-----Original Message-----
From: Ian Huang [mailto:ianhyp@gmail.com]

- Hide quoted text -
Sent: Friday, June 17, 2011 10:12 AM
To: c.mercer@mbtrading.com
Subject: Re: Should I pay for the mistake of MBTF's trading platforms?

But how can I flat an order "not displayed" (full filled but patially
displayed) in MT4?
And the numbers in desktop record is also not correct. How can I believe the withdraw of 852.94 was reasonable.

On Sat, Jun 18, 2011 at 12:58 AM, Chris Mercer <c.mercer@mbtrading.com> wrote:
> "Cross adjustment" = The actual accounting in your account occurs in Desktop. MT4 has tons of issues with swaps, commissions, trade corrections, etc., that don't pick up balances when attached to an ECN that has to do FIFO accounting. If you always watch your balance in Desktop, you'll always know the actual number. On some occasions, when you are flat at rollover, the accounting department may notice and make the adjustment to your MT4 screen to correct the balance there and bring it in line with the real balance. Accounting went through every buy and sell transaction manually in your account and added them up manually and determined that everything from 5/2 until today adds up in Desktop correctly. If you go through and do the same, you will find the same. MT4 was adjusted accordingly.
>
> By the way, don't try to look at per trade PnL when you have multiple positions in one trade (you keep circling the PnL on one trade, but the cost basis for that trade is different). Add up all buys and their value and then all sells and their value, and it is correct.
>
> Then, from now on, watch Desktop at all times.
>
> Chris Mercer | Director of MBT World | MB Trading
> 1926 E. Maple Ave | El Segundo, CA | 90245
> 480.409.0914 | Fax: 480.659.5669
> Skype: mbt_cmercer
>
>
>
> #1 Trade Technology – Barrons 2010
>
>
> -----Original Message-----
> From: Ian Huang [mailto:ianhyp@gmail.com]
> Sent: Friday, June 17, 2011 9:49 AM
> To: c.mercer@mbtrading.com
> Subject: Re: Should I pay for the mistake of MBTF's trading platforms?
>
> Have't yet. Eric France replied once. Explain "Cross Adjustment"
> again. I have contacted Stanley Chen for help.
>
> On Fri, Jun 17, 2011 at 11:59 PM, Chris Mercer <c.mercer@mbtrading.com> wrote:
>> Did someone else get back to you again regarding this?
>>
>> Chris Mercer | Director of MBT World | MB Trading
>> 1926 E. Maple Ave | El Segundo, CA | 90245
>> 480.409.0914 | Fax: 480.659.5669
>> Skype: mbt_cmercer
>>
>>
>>
>> #1 Trade Technology – Barrons 2010
>>
>>
>> -----Original Message-----
>> From: Ian Huang [mailto:ianhyp@gmail.com]
>> Sent: Monday, June 13, 2011 9:04 AM
>> To: mtsupport@mbtrading.com; Trade Desk
>> Subject: Should I pay for the mistake of MBTF's trading platforms?
>>
>> Sirs,
>>
>> There are several evident errors in my order history records of the
>> last month,and the errors lead to a "cross adjustment" of $-854 in my
>> accout. Chris Mercer ,the man I contacted said it is caused by
>> mismatching of MT4 and Desktop. But in this instance, I was unable to
>> avoid，prevent or even discover the mistake of platform. So I can't accept such "adjustment" . I want my money back.
>>
>> Ian Huang

作者: raymund 时间: 2011-6-23 13:48
你可以将你的遭遇发到国外的FF论坛上，不过在论坛上你最好总结下你的遭遇，不必将EMAIL中的内容都发上去。网址是：http://www.forexfactory.com/showthread.php?t=10002

[ 本帖最后由 raymund 于 2011-6-23 13:50 编辑 ]

作者: 割肉补疮 时间: 2011-6-23 19:45
唉，这显然是足球队员嘛，哪里是什么客服？

作者: 遮天 时间: 2011-6-26 00:40
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作者: 广外龙少 时间: 2011-6-26 14:10
标题: 回复 36# 的帖子
意思是问题踢来踢去不给你解决~！

作者: 割肉补疮 时间: 2011-6-26 20:11
楼主你到处去别的使劲论坛发，让大家都明白MBT低劣的服务
拿不回那点钱，好歹也出口恶气。相信看到这种贴子并相信的人是不会再去开MBT的。

作者: freerico 时间: 2011-7-9 03:15
标题: o ，还有这回事？
大家好，我用的是MBT，是直接在官网开户的。至今没出什么问题。而且在美联系过他们。在我看来，楼主应该把问题理清，然后再提交MBT部门处理。只要证据确凿，MBT不会抵赖的，美国可是讲诚信的。

作者: xiaoz 时间: 2011-7-12 12:32
点差低，未必是好啊
还是大牌的前辈公司好

作者: wnguang 时间: 2011-7-12 15:00
mbt最近平仓真他妈慢，总是限制平仓，原来的话右击出来平仓的单子直接enter键就可以了，限制倒好，总是说出错误

作者: 遮天 时间: 2011-7-19 02:19
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