Please wait for a site operator to respond. Please wait for a site operator to respond. You are now chatting with 'Katie' Katie: Welcome to the FX Solutions Australia on line chat service. How may I assist you? Hong: Yes. Hong: Could you tell me your policy about withdrawal Katie: sure Katie: To withdraw funds please complete the Withdrawal Form and either fax or scan and email the form. You may request a wire transfer to return funds. Katie: Fax: (00)1.201.345.2520 Katie: Email: Funding@fxsol.com.au Katie: For more information, please visit: www.fxsolutions.com.au/accounts/withdraw-funds.asp
[url=]Katie: *Withdrawal requests are processed the same day if received by FX Solutions by 11 AM ET* Katie: Credit card deposits have a 30 day hold before they can be withdrawn by wire. If within the 30 day period, you are in immediate need of those funds, we may ONLY return the funds back to your card. Hong: Is it normal to present credit card statement when I request withdrawal. Katie: Withdrawal requests are processed the same business day if received by FX Solutions by 11:00 Eastern Time. Katie: yes for security purposes Katie: if you have been depositing via credit card but are making a wire withdrawal Hong: why? when you have this policy? Hong: Suppose one year ago, I deposit 1000 USD. And now I withdrawal, I can not provide statement of one your old. Katie: yes that is fine Hong: How about 40 days ago? Hong: Is it necessary to provide statement? Katie: yes we will need a CC statement for card ending 3033, in order to process your request Hong: Give me a reason, please. Hong: I think it's not necessary. I deposit 40 days ago. Katie: yes and it is for security purposes Hong: How about I resummit the withdrawal request after one year. Is it still necessary? Katie: you do not have a credit card statement ? Katie: yes Hong: Oh, too bad. Hong: You will lose a customer forever. Hong: Yes, I have statement. I just want to know why. Katie: It is for security purposes Katie: FX Solutions policiy Hong: I will post the conversation on website. Let every knows your policy. Katie: ok. Will you be able to provide the statement to process your request? Hong: I can provide a screen shot, is it ok? Katie: sure Katie: send to funding@fxsol.com.au
[/url]作者: fxhsz 时间: 2010-12-3 10:46
没看明白 要信用卡对帐 是不是作者: polomine 时间: 2010-12-3 11:32
是的，要银行的信用卡对账单。原先没有这个规定的，只规定，如果使用信用卡入金，30天内的取款只能回到信用卡；超过30天取款的，是可以电汇的。
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