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很巧,今天在FF上正好看到有人贴了一段与FXSOL工作人员的对话:
Mike: Welcome to the FX Solutions on line chat service. How may I assist you?
Jonathan: hi, whats going on with the platform?
Mike: There have been some reported issues, we are investigating.
Jonathan: ok
Jonathan: it's going crazy
Mike: sign off and sign back in
Jonathan: someof the currencies shot through the roof
Jonathan: and are still stuck there
Jonathan: was that real market movement or a glitch?
Mike: There was a problem with the system
Jonathan: feel bad for those who were in a short there
Mike: Is there anything else I can help you with today?
Jonathan: yeah, do you credit accounts money lost if something like that happens
Jonathan: just for future reference
Mike: yes
Jonathan: ok thanx
恩还算正规,遭损失的客户都会原额赔偿。不过那些持空头头寸的客户总归有点不爽,虽然没亏钱但本来可以赚钱的呀 |
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