FXSOL 取款受刁难

polomine

真是操蛋！

说我是信用卡入的金，取款时说由于security的原因，要提供银行的statement。怎么入金时那么容易，出金就那么难呢？哥不是没有statement，可实在是觉得被刁难了。

Please wait for a site operator to respond.
Please wait for a site operator to respond.
You are now chatting with 'Katie'
Katie: Welcome to the FX Solutions Australia on line chat service.  How may I assist you?
Hong: Yes.
Hong: Could you tell me your policy about withdrawal
Katie: sure
Katie: To withdraw funds please complete the Withdrawal Form and either fax or scan and email the form. You may request a wire transfer to return funds.   
Katie: Fax: (00)1.201.345.2520
Katie: Email: Funding@fxsol.com.au
Katie:   For more information, please visit: www.fxsolutions.com.au/accounts/withdraw-funds.asp
[url=]Katie: *Withdrawal requests are processed the same day if received by FX Solutions by 11 AM ET*
Katie: Credit card deposits have a 30 day hold before they can be withdrawn by wire. If within the 30 day period, you are in immediate need of those funds, we may ONLY return the funds back to your card.
Hong: Is it normal to present credit card statement when I request withdrawal.
Katie: Withdrawal requests are processed the same business day if received by FX Solutions by 11:00 Eastern Time.
Katie: yes for security purposes
Katie: if you have been depositing via credit card but are making a wire withdrawal
Hong: why? when you have this policy?
Hong: Suppose one year ago, I deposit 1000 USD. And now I withdrawal, I can not provide statement of one your old.
Katie: yes that is fine
Hong: How about 40 days ago?
Hong: Is it necessary to provide statement?
Katie: yes we will need a CC statement for card ending 3033, in order to process your request
Hong: Give me a reason, please.
Hong: I think it's not necessary. I deposit 40 days ago.
Katie: yes and it is for security purposes
Hong: How about I resummit the withdrawal request after one year. Is it still necessary?
Katie: you do not have a credit card statement ?
Katie: yes
Hong: Oh, too bad.
Hong: You will lose a customer forever.
Hong: Yes, I have statement. I just want to know why.
Katie: It is for security purposes
Katie: FX Solutions policiy
Hong: I will post the conversation on website. Let every knows your policy.
Katie: ok. Will you be able to provide the statement to process your request?
Hong: I can provide a screen shot, is it ok?
Katie: sure
Katie: send to funding@fxsol.com.au
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forex9527

取钱都是要这些手续的。。

fxdream

我是MBTF的取款 从来没有受到过刁难，容易的很

huihaiyufu

换一个吧，换个RMB或者电子货币的

liu2728

作为fxsol的客户，自10年10月份连续2次遇到无法平仓情况，可笑的是发现不能平仓，紧急联系客服，最后通过交易室平仓后，时间已经过去了半小时，居然多赚了一倍。真是杯具。。。
现在不敢开仓了，真是怕了。平不了仓。。。。。。

wnguang

我也取款了，第一次说什么什么原因没有给我取，后来我重新递交了一下，才取回来，现在只是剩下了维持帐户的最低余额了，基本不在fxsol做了.因为出数据的话对客户很不利的.
下面是我和他们的一些对话：
Lu: 欢迎您来到 FX Solutions Australia 在线客服。请问您需要什么服务？

wenguang wang: 刚才咨询了您的滑点问题

wenguang wang: 您说让我看一下速冻市场政策

Lu: 是的

wenguang wang: 我看了一下，是关于价格跳空之后的一些单子将如何成交

wenguang wang: 对于固定点差的交易商来说，也许不存在点差被拉大的可能

wenguang wang: 只是挂单限制，让挂单远离市价20或者30个点

wenguang wang: 这个我能理解

wenguang wang: 但是星期五非农数据跳空好像只是两个点左右

wenguang wang: 而且我挂单的价格不在跳空的范围之内

Lu: 我们的数据显示跳空不止2个点，在新闻出来前交易都有风险

wenguang wang: 你们是EBS报价吗

wenguang wang: 是不是只是传说啊

Lu: 我们的来源来自EBS

wenguang wang: 来源于EBS，然后加工

wenguang wang: 我的别的平台的帐户都在40附近成交

wenguang wang: 就gts在18成交

wenguang wang: 而且在上一个月的3日非农，在gts上，不同的帐户同样的挂单滑点的数量是不一样的

wenguang wang: 有的是两三个点，有的是20多个点

wenguang wang: 其实你们该把速动市场政策改一下

wenguang wang: 把价格跳空改成，包括但不限于价格跳空

wenguang wang: 因为你说你们的跳空好多，并没有证据

wenguang wang: 而且我问你问题的时候，你马上回答是跳空好多，你查了没有啊

Lu: 跳空不是我们决定的，是系统自动根据市价决定的

wenguang wang: 哦，行，我知道了

liu2728

你老是亏欠 当然他不愿意让你走了，呵呵 开个玩笑 别介意啊。

polomine

呵呵，试试便知。或者你有IB帮你出金，可以省却这些麻烦。

ufo123

不是吧？老哥 不少人都是用的信用卡入的金。而且几年前的事。哪有什么对帐单？这么说钱取不出来了

格雷格

我是在官网开户的，销户的时候没按正常的出金费用扣款而是加了一倍，临走时让人还恶心了一把。